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Everything you need to know about Lugano and Switzerland. An interesting selection of frequent questions. Are you unable to find the appropriate answer to your question? Do you need further detailed information?
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Foreign currency and traveller’s cheques are exchanged in banks, at railroad station exchange offices (the main ones are open until 10.00 p.m.), in airports, in certain tourist offices and hotels.
The monetary unit of Switzerland is the Swiss franc that may be divided into cents. 5, 10, 20, and 50 cent coins, as also 1, 2, and 5 franc coins are in circulation.There are 10, 20, 50, 100, 200 and 1000 franc banknotes.
Shops are generally open from 8 or 9 a.m. to 6.30 p.m. from Monday to Friday (with an interval of one or two hours). On Saturdays they close at 4.00 p.m. or 5.00 p.m.. In cities, supermarkets and department stores are open all day long and once a week they are open in the evening (only in certain periods). Banks are open from 8.30 a.m. to 4.00 p.m. from Monday to Friday and are generally closed on Saturdays (in big cities they don’t close for the lunch break). It is possible to exchange currency at the main railroad stations and airports, where the exchange office is open until 10.00 p.m. and in some places even until 11.00 p.m.
Italian citizens may enter Switzerland with a valid Identity Card or with an individual passport or with a recognition card issued to State employees or to their family, without any need of a visa for a stay of up to 30 days. For minors it is necessary to have an “identity certificate for minors under 15” with a photo, issued by the municipality and stamped by the police office; up to 16 years of age, it is possible to register children on the passport of one of the parents.
Information for requesting entry visas to Switzerland below:
Under the arcades of Via Nassa and in the town centre you can find the best national and international brands and lavish shopping centres. On Tuesday and Friday a market is staged where you can meet both local and regional producers and, scattered throughout the area, artisan workshops and local gastronomic delights are not to be missed.
In the Swiss hotel guide, the symbol of “the wheelchair” stands to indicate hotels that are equipped to receive the disabled.
Information: Swiss Association of Invalids, Post-box CH- 4600 Olten, telephone +41 62 206 88 88 or c/o Mobility International Schweiz, Froburgstrasse 4, CH-4601 Olten tel. +41 62 206 88 35.
At airports and in the major Swiss cities you will find all of the most important car rental companies.
Special rates are available at the Swiss Tourist Centre.
Remember that to drive on Swiss motorways you must have a motorway sticker to stick on your windscreen (cost CHF 40.00, valid from January to December); it can be bought at the customs (Gaggiolo - Stabio, Ponte Tresa, Chiasso).
6900 Lugano
144
6900 Lugano
140
6900 Lugano
1811
www.ssoticino.ch
Mon – Fri 09:00 – 12:00 a.m. / 2:00 – 4:00 p.m.
Sat and holidays 09:00 – 11:00 p.m.
6900 Lugano
1414
Alarm center (CHF 0.20 / call)
Via Tesserete 46
6900 Lugano
+41 91 811 61 11
www.eoc.ch
Emergency room 24h/24h
Via Capelli
6900 Lugano
+41 91 811 61 11
www.eoc.ch
Emergency room: 10:00 am – 6:00 pm (Mon – Sun)
Emergency room ophthalmology: 09:00 am – 6:00 pm (Mon – Fri) / 11:00 am – 6:00 pm (Sat – Sun and pubic holidays)
6900 Lugano
117
Only for emergencies
Via Beltramina 20B
6900 Lugano
+41 58 866 81 11
polizia@lugano.ch
Only for emergencies
6900 Lugano
118
Via Foce 7a
6900 Lugano
+41 91 971 71 41
Tox Info Suisse
145
info@toxinfo.ch
www.toxinfo.ch
SBB CFF FFS Lugano
6900 Lugano
0900 300 300 (CHF 1.19/min.)
ffs.ch
Via Beltramina 20B
6900 Lugano
+41 58 866 80 35
polizia@lugano.ch
egov.lugano.ch
Mon – Fri 08:30 – 11:30 a.m. / 2:00 – 4:00 p.m.
6900 Lugano
143
www.143.ch
Via Pretorio 7a
6900 Lugano
+41 848 845 400
Mon – Wed / Fri 09:00 – 17:00 / Thu 09:00 – 18:00
ONLY EURO
Piazza Cioccaro
6900 Lugano
+41 91 922 76 42
Mon – Fri 8:15 a.m. – 6 p.m. / Sat 8:15 a.m. – 12:15 a.m.
Via Trevano 72
6900 Lugano
+41 91 980 46 62
Mon – Fri 9:00 a.m. – 12:00 a.m. / 1:00 p.m. – 6:00 p.m.
Western Union
Via Pessina 20
6900 Lugano
+41 91 923 64 56
Mo – Fr 9 a.m – 6:15 p.m. / Sa 9 a.m – 17:45 p.m.
Via Riviera 21
6976 Castagnola
+41 91 970 16 89
info@freemoneychande.ch
www.freemoneychange.ch
Mon – Fri 8:00 a.m. – 6:30 p.m. / Sat 8:00 a.m. – 2:00 p.m.
Piazza Cioccaro 12
6900 Lugano
+41 91 923 98 94
Mo – Fr 8.30 a.m – 5:45 p.m.
Via delle Scuole 2
6900 Lugano
+41 91 971 50 40
www.mondialchangesa.ch
Mon – Fri 07:30 a.m. – 8:00 p.m. / Sat 7:30 a.m. – 7:00 p.m.
Via Ariosto 1
6900 Lugano
+41 91 910 26 00
Mo – Fr 8 a.m – 17:00 p.m.
Piazzale Stazione
6900 Lugano
+41 51 221 56 69
cambio.lugano@sbb.ch
www.ffs.ch
Mon – Sun and public holidays 7:00 a.m. – 7:00 p.m.
Western Union
Via Pietro Peri 2
6900 Lugano
+41 91 600 04 40
Mon – Fri 8:30 am – 6:30 pm / Sat 9:00 am – 5:30 pm
Western Union
Via Lugano 21
6982 Agno
+41 91 821 70 00
www.migros.ch
Open all year
Mon / Tue / Wed / Fri / Sat 8:00 a.m. – 6:30 p.m.
Thu 8:00 a.m. – 9:00 p.m.
Via Nassa 22
6900 Lugano
+41 91 913 73 33
sup.whlugano@coop.ch
www.coop.ch
Open all year
Mon – Wed / Fr 8:00 a.m. – 7:00 p.m.
Thu 8:00 a.m. – 9:00 p.m.
Sat 8:00 a.m. – 7:00 p.m
Via A. Maspoli 18
6850 Mendrisio
www.foxtown.com
Open all year
Open all days
11:00 a.m. – 7:00 p.m.
24.12 from 11:00 a.m. to 5:00 p.m.
31.12 from 11:00 a.m. to 5:00 p.m.
1° January
Easter Sunday
1° August
Christmas and 26.12
Piazza Dante 2
6900 Lugano
+41 91 912 76 99
www.manor.ch
Open all year
Mon – Wed / Fri 8:15 a.m. – 7:00 p.m.
Thu 8:15 a.m. – 9:00 p.m.
Sat 8:15 a.m. – 7:00 p.m.
Via Sonvico 5
6952 Canobbio
+41 91 940 11 51
www.mercatoresega.ch
Open all year
Mon – Fri: 8:30 a.m. – 6:30 p.m.
Thu 8:30 a.m. – 9:00 p.m.
Sat 8:00 a.m. – 5:00 p.m.
Via Pretorio 15
6900 Lugano
+41 91 821 71 00
www.migros.ch
Open all year
Mon – Wed / Fri 8:00 a.m. – 7:00 p.m.
Thu 8:00 a.m. – 9:00 p.m.
Sat 8:00 a.m. – 7:00 p.m.
6916 Grancia
+41 91 994 90 33
www.parcograncia.ch
Open all year
Mon - Wed / Fri 9:00 a.m. – 6:30 p.m.
Thu 9:00 a.m. – 9:00 p.m.
Sat 9:00 a.m. – 5:00 p.m. / summer 9:00 a.m. – 6:00 p.m.
Via Dufour 1
6900 Lugano
+41 91 922 01 21
lugano@acsti.ch
www.acsti.ch
Parco Commerciale Grancia 1
6916 Grancia
+41 91 993 26 26
welcome@cocotravel.ch
www.cocotravel.ch
Riva Paradiso 2
6900 Paradiso
+41 91 994 12 03
diamond@email.com
www.traveldiamond.com
Via Cattedrale 9
6900 Lugano
+41 91 924 90 90
lugano@esl.ch
www.esl.ch
Stazione Lugano
6900 Lugano
+41 51 221 56 40
www.ffs.ch
Via Canova 17
6900 Lugano
+41 91 923 60 92
francorosso@francorosso.ch
Via Cantonale 11
6982 Agno
+41 91 605 30 12
info@girair.ch
www.girair.ch
Via dei Gorini 2
6900 Lugano
+41 91 911 34 70
info@globusgateway.ch
www.globusgateway.ch
Via F. Pelli 7
6900 Lugano
+41 91 910 47 27
lugano@hotelplan.ch
www.hotelplan.ch
Via Ferruccio Pelli 7
6900 Lugano
+41 91 923 94 94
Via Canova
6900 Lugano
+41 91 910 04 00
lug-canova@kuoni.ch
www.kuoni.ch
Via Taddei 2
6962 Viganello
+41 91 971 46 88
info@luganoviaggi.ch
Via Ginevra 5
6900 Lugano
+41 91 970 28 08
viaggi@magictravel.ch
www.magictravel.ch
Via Canonica
6950 Tesserete
+41 91 943 41 77
Via Soave 2
6900 Lugano
+41 91 911 98 98
lugano@prolinguis.ch
www.prolinguis.ch
Via Al Forte 4
6900 Lugano
+41 91 910 11 60
schoonersuisse@schoonerviaggi.ch
www.schoonerviaggi.com
Via Zurigo 1
6900 Lugano
+41 91 922 67 24
info@tucanoviaggi.ch
www.tucanoviaggi.ch
Via Luvini 3
6900 Lugano
+41 91 921 33 81
ulisse95@bluewin.ch
www.ulisseviaggi.ch
Corso Pestalozzi 14
6900 Lugano
+41 91 911 50 30
viaggiare_sa@bluewin.ch
www.viaggiaresa.ch